Privacy Policy

Heat Transfer Vinyl4U / Hi-Tech Graphics acknowledges the importance of your privacy, and we assure our customers that we are committed to that privacy and their security. Please review our privacy policy to understand the types of information we gather from our customers in order to better serve you as well as the steps we take to ensure your safety as you browse through our website.

Personal Information:

  • The personal details you provide us as you use our website, such as your name, address, phone number, email address, as well as your account details on our website are all information that we store and use to fulfill our duties to you. For example, through the use of this information, we are able to email you the necessary tracking information to check the status of your order. We may also use your provided information in order to contact you via phone or email if there are any concerns regarding your order. Your email may also be used to provide you with the latest information regarding promotions, sales, product information, and new item listings; you have the option to unsubscribe from these emails. All phone numbers provided to us are used primarily for order verification and to contact customers if there are any concerns. For security purposes, we do not store any of our customers’ credit card information.  We assure that all sensitive, personal information you provide us with will only be used to facilitate your order’s fulfillment and delivery. We do not share this sensitive information with anyone beyond certain product manufacturers and carrier / shipping companies that assist with the completion of your order. Furthermore, we do not sell your information to any third party.

Usage Information:

  • As you browse and interact with our website, certain pieces of information such as your IP address, browser information, and statistical data such as visitor count and date / time accessed are automatically collected in order to gather data and improve our website and our services so that we may better serve you.

Cookies:

  • This website uses cookies. By continuing to browse, you accept our use of cookies. We use cookies to help us understand the needs of our customers as well as providing you with an optimal browsing experience as you interact with our website. These cookies store certain bits of information that allows for the saving of your shopping cart and ordering history with each use of our website. You may reject the use of cookies by navigating through your browser’s respective settings, and delete any cookies created as well. Please be aware that rejecting the use of cookies may result in certain functions and sections of our website not operating properly.

Secure Transactions:

  • All online transactions placed through our website are encrypted through the use of Secure Sockets Layer (SSL) technology. Through this encryption, all transactions that require the use of sensitive information are protected from any potential threats and kept confidential for your safety. 

Third-Party Sites:

  • Throughout our website, customers may come across links to other websites. This privacy policy is restricted to only our website; Heat Transfer Vinyl4U / Hi-Tech Graphics is not responsible for the content, actions, and privacy policies of the respective third-parties shown throughout its website. It is highly advised that customers familiarize themselves with the policies of each third-party if it is in their best interests. 

Changes to Our Privacy Policy:

  • Heat Transfer Vinyl4U / Hi-Tech Graphics reserves the right to amend its privacy policy to reflect changes in its services. It is the customer’s responsibility to review our privacy policy; as a result, it is highly encouraged that you periodically read through our policy to remain up to date on our guidelines and to stay informed. 

Questions and Concerns:

  • Heat Transfer Vinyl4U / Hi-Tech Graphics is pledged to protecting your privacy. Should you have any questions or concerns regarding the use of your information on our website, please contact us via email at heattransfer4u@gmail.com.